SERVICE & REPAIRS
We Are Here to Help
Carrying out servicing and repair work can be vital in ensuring you get the most out of your products. If a fault occurs, why not check to see if it can be repaired instead of investing in a brand-new replacement? We are on hand to help you all the way.
How our Service & Repairs Process Works:
1
Read the information below and fill out the form below
2
Post your item - send your instrument back to us to be repaired. Please package it securely and include the form information below.
3
Pay your invoice - Our service and repairs team will contact you with a pro forma invoice detailing the cost of the repair or service. Once this has been paid, we will begin to carry out work on your item. Please pay your invoice as quickly as possible to ensure your instrument is returned to you quickly.
4
Receive your item - we will send you an acknowledgement which includes a due date for completing the repair. If you want to receive a quote before you send your instrument in, please contact sales@rototherm.co.uk with as much detail as possible about your repair or calibration requirements.
Service & Repairs Form
Please complete and place a copy with your items.